Retail team

One retail career. Six stages. All of it mapped.

From your first shift on the floor to running retail across the whole group, every step at Prime has a name, real people already in it, and a way in for you.

Most retail teams promote whoever is free that week. At Prime, the ladder has a name for every rung.

Here is the whole thing.

01

Pharmacy Assistant

02

Senior Pharmacy Assistant

03

Retail Supervisor / Team Leader

04

Retail Manager

05

Multi-Site Retail Leader

06

Retail Operations Manager

01

Pharmacy Assistant

You are the first face a patient sees: front counter, stock, and over-the-counter advice within your scope. This is where you learn the business from the floor up.

02

Senior Pharmacy Assistant

You take on more of the shift: training newer assistants, opening and closing, and the trickier customer conversations. It is the first sign the group is backing you to lead.

03

Retail Supervisor / Team Leader

You run shifts, not just work them. Rostering input, the first call when something needs a decision, and day-to-day coaching for the team around you.

04

Retail Manager

You own the retail side of a store: the numbers, the roster, the merchandising, and the people. You hire, you develop, and you are accountable for how the floor performs.

05

Multi-Site Retail Leader

Your reach extends past one store. You carry what works at your best store into the others, and you develop the managers running them.

06

Retail Operations Manager

You set retail standards and strategy for the whole group from the support office, working alongside pharmacy leadership to keep every store performing.

Real people, further up the ladder

The names behind the pathway

Full stories are being filmed over the next few weeks. Until then, here is who has already walked it: first name, last name, and the title they hold today.

Retail Managers today

Di James
Retail Manager

Story coming soon

Robyn Peters
Retail Manager

Story coming soon

Sandy Bowles
Retail Manager

Story coming soon

Ailish Kearney
Retail Manager

Story coming soon

Elsa Tehennepe
Retail Manager

Story coming soon

Pharmacist Managers & Partners

Kirstie Grenfell
Pharmacist Manager / Partner

Story coming soon

Janelle Hartmann
Pharmacist Manager / Partner

Story coming soon

Nelly Emin
Pharmacist Manager / Partner

Story coming soon

Jessica Chadha
Pharmacist Manager / Partner

Story coming soon

Kelvin Lee
Pharmacist Manager / Partner

Story coming soon

Conor McEntee
Pharmacist Manager / Partner

Story coming soon

Support office — came up through stores

Kavita Nadan
Support office

Story coming soon

Vedrana Djurkovic
Support office

Story coming soon

Omaya Bandara
Support office

Story coming soon

Barbara Markovic
Support office

Story coming soon

Ready to move?

Find your fit in retail at Prime

See the roles open now, or join the talent pool and we will keep you posted on what fits where you are headed.